On February 9, 2023, the German Bundestag unanimously resolved to centralize debt collection supervision at the Federal Office of Justice from 2025 on. It is important to know, that debt collection companies operating in Germany are currently supervised by 38 different courts. EOS appreciates the decision not only because it supports the company’s values.

Andreas Kropp, member of the EOS Group’s Board of Directors responsible for Germany
The centralization of supervision will strengthen reputable debt collection companies and gives us the opportunity to continue finding fair solutions between our customers and consumers.
Andreas Kropp
member of the EOS Group’s Board of Directors responsible for Germany

"The few black sheeps that unfortunately exist in our industry have had an easy game so far: When they've been caught, they've usually moved on to another federal state and simply carried on. The centralization of supervision will strengthen reputable debt collection companies and gives us the opportunity to continue finding fair solutions between our customers and consumers," says Andreas Kropp, member of the EOS Group’s Board of Directors responsible for Germany. This political decision is seen as a step forward for consumers and protects them from dubious debt collectors. 

For fair debt collection.

EOS has joined forces with other debt collection service providers to form associations. Their aim: to provide a standardized framework of action for the industry that treats everyone involved fairly. Sounds interesting? Read on what EOS means by fair debt collection.

Learn more now

You want to learn more about our point of view about debt collection supervision? Feel free to get in touch.

Daniel Schenk Senior PR Consultant bei EOS Holding GmbH

EOS in Germany

Daniel Schenk
Head of Corporate Communications & Marketing Germany

Steindamm 71
20099 Hamburg
Germany

[email protected]

Photo credits: EOS, Benne Ochs

Explore more insights from EOS

Young woman is working on a laptop in a modern office.

EOS Study: Payment morale in Europe continues to decline

4 min.
Study: More and more companies in Europe are struggling with payment delays and uncollectibles – with serious consequences for liquidity and investments.
Learn more
Three people are having a conversation in an office.

EOS study: Companies demand less bureaucracy

4 min.
How can payment discipline in Europe be improved? Companies’ top demands include less bureaucracy and more effective tools to recover outstanding payments.
Learn more
Two men in an office are discussing the results of the EOS Group's European Payment Practices 2025 study on digitization in receivables management.

EOS Study: Digitization in Dunning is Progressing Slowly

4 min.
Hesitant digitization in receivables management is slowing down companies. Survey "European Payment Practices" shows: Germany needs to catch up, while Spain, Romania, and Slovenia are pioneers.
Learn more