- EOS is a specialist in international receivables management.
- A network spanning 180 countries and state-of-the-art technology ensure efficient and fast processing.
- Centralized case control ensures global compliance with standards and principles.
One partner that has been cooperating with EOS since the 1980s is Commerzbank. Selected cross-border loans are assigned to EOS.
International debt collection requires expertise
There are probably plenty of service providers that can collect debts within Germany, but we are practically the only ones who can do it internationally.
Reliable local partners offer unbeatable advantages over a centralized receivables management system, says Stefan Cohrs, Senior Vice President Cross-border at EOS: “They are familiar with the legal landscape of the country, know which forms of communication and payment are common, and, of course, can speak the language.” “Many customers are amazed that we are able to solve cases that they have already given up on. Thanks to our expertise, they experience that their debts can be recovered from anywhere in the world.”
Many customers are amazed that we are able to solve cases that they have already given up on.
Automatic distribution to target countries
“If cases that we are to process are entered in another country, the first letter is usually sent out from our local system to the defaulting debtor within a few hours,” says Maria Carmen Vinseiro, Cross-Border Partner Management & Collection Specialist at EOS Switzerland.
A content-related query can be sent with just one click. The EOS partner then receives a short message at the other end – within the platform, attached to the relevant case. There is no need to search for the right contact person or the right email address, and all important documents are kept in one place. “It’s very straightforward,” says Vinseiro: “And that means that we are faster. In Switzerland, we can process many more cases with the Global Collection platform than we otherwise would be able to manage.”
The Global Collection platform is very straightforward. With it, we can process many more cases than we otherwise would be able to manage.
The EOS value system applies worldwide
“We process over 100,000 receivables annually in roughly 180 countries,” says Andreas. “That includes everything from a 100-euro mail order receivable to car loans and home financing in the six-digit range.
Banks receive numerous advantages through the cooperation: They generate proceeds from terminated and nearly hopeless receivables without having to accumulate the necessary know-how in their banks. This means that they do not have to go to the effort and expense of chasing down receivables abroad.
Learning from one another leads to greater success
How we recover debts internationally for you.